■ Data Protection & Privacy ■ r98 Platform ■ Pakistan
At r98, your privacy is treated as a foundational right — not an afterthought. This Privacy Policy explains exactly what personal data r98 collects from Pakistani players, how that data is used, who it may be shared with, how long it is retained, and what rights you hold over your own information. r98 is committed to transparent, lawful, and fair data processing across every interaction you have with our platform at r98.lol.
■ Our Commitment
These are the core data protection principles that guide how r98 handles every piece of personal information entrusted to us by our players.
r98 collects only the personal data that is strictly necessary to provide its services, comply with legal obligations, and verify player eligibility. We do not collect data speculatively or for purposes unrelated to your r98 account.
All personal data held by r98 is stored on encrypted, access-controlled servers. We implement industry-standard technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
r98 tells you plainly what data we collect, why we collect it, and who we share it with. There are no hidden data practices at r98. This Privacy Policy is written in clear English so Pakistani players can understand their data rights without legal expertise.
r98 does not sell, rent, or trade your personal data to third parties for their commercial marketing purposes. Your information is not a product. The only parties who receive your data are those necessary to deliver r98's services to you.
You hold meaningful rights over your personal data at r98 — including the right to access, correct, restrict processing of, and in certain circumstances delete the data r98 holds about you. These rights are exercisable by contacting r98 support at any time.
r98 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Data that is no longer required is securely deleted or anonymised in accordance with r98's retention schedule.
This Privacy Policy ("Policy") describes how r98 ("r98", "we", "us", "our") — the operator of the online gaming platform at r98.lol — collects, uses, processes, stores, shares, and protects personal data relating to players ("you", "your") who register, visit, or interact with the r98 platform. This Policy forms part of r98's Terms & Conditions and should be read alongside them. By registering an r98 account or otherwise providing personal data to r98, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, please do not register or continue using r98.
r98 is an online casino and sports betting platform operating at r98.lol, designed and built specifically for Pakistani players. r98 provides a range of gaming services including live casino games, RNG casino games, cricket betting, PSL markets, football betting, and premium slot games — all denominated in Pakistani Rupees (PKR) and supported by local payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
For the purposes of this Privacy Policy, r98 is the data controller — meaning r98 determines the purposes for which, and the manner in which, your personal data is processed. If you have any questions or concerns about r98's data practices, you may contact the r98 Data Protection contact via the details set out in Section 16 of this Policy.
r98 collects the following categories of personal data in connection with the provision of its services:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | At registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, residential address | At registration |
| Financial Data | Payment method details (JazzCash/EasyPaisa number, bank account details), deposit and withdrawal history, transaction amounts | On deposit/withdrawal |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, session duration | During gameplay |
| Technical Data | IP address, device type, browser type, operating system, login timestamps, session logs | On platform access |
| Communications Data | Live chat transcripts, support email correspondence, feedback submitted | When contacting support |
| Verification Documents | Copies of CNIC, proof of address documents, payment method screenshots | During KYC verification |
r98 collects personal data through the following mechanisms:
r98 uses the personal data it collects for the following specific purposes:
r98 processes your personal data on the following legal bases, depending on the purpose for which the data is being used:
r98 does not sell your personal data. r98 shares personal data only with the following categories of third parties, and only to the extent necessary for the purposes described in Section 4:
r98 uses cookies and similar tracking technologies on the r98.lol platform. Cookies are small text files stored on your device that help r98 deliver a functional, personalised, and secure platform experience.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud prevention | No — required for platform to function |
| Functional | Remembering language preference, game preferences, last-visited games, responsible gaming settings | Yes — disabling may reduce functionality |
| Analytics | Aggregated, anonymised data on how players navigate r98 — used to improve platform design and performance | Yes — via cookie preference settings |
| Marketing | Tracking promotional campaign effectiveness — used only where consent has been obtained | Yes — via cookie preference settings or consent withdrawal |
You may manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will prevent you from using the r98 platform. Disabling functional or analytics cookies may affect your experience but will not prevent access to core gaming services.
r98 retains personal data for the periods specified below, after which data is securely deleted or rendered permanently anonymous. Retention periods are determined by the purpose for which the data was collected and by applicable legal and regulatory requirements:
r98 operates internationally, and some of the third-party service providers with whom r98 shares personal data — including identity verification services, fraud prevention providers, and game content providers — may be located outside Pakistan. Where personal data is transferred internationally, r98 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Pakistan, including:
If you would like further information about the safeguards r98 applies to international data transfers, you may contact r98 using the details in Section 16.
r98 implements comprehensive technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
You hold the following rights in relation to the personal data r98 holds about you. All rights requests should be submitted to r98 support at [email protected] and will be addressed within 30 days of receipt:
You have the right to request a copy of all personal data r98 holds about you. r98 will provide this information in a readable format within 30 days of a verified request. This is sometimes called a "Subject Access Request" (SAR).
You have the right to request that r98 correct any inaccurate or incomplete personal data held about you. You may update certain account details directly through your r98 account dashboard or by contacting r98 support.
In certain circumstances, you may request that r98 delete your personal data. This right is not absolute — r98 must retain certain data to comply with legal and regulatory obligations (such as AML records). r98 will inform you of any data it is legally required to retain when processing an erasure request.
You may request that r98 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being verified, or while an objection to processing is being assessed.
Where r98 processes your personal data on the basis of contract or consent, and that processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another service provider.
You have the right to object to r98's processing of your personal data where that processing is based on r98's legitimate interests. You also have an absolute right to object to processing of your data for direct marketing purposes, which r98 will action immediately upon receipt of such an objection.
Where r98 relies on your consent as the legal basis for processing — such as for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
r98 is strictly a 21+ platform. r98 does not knowingly collect personal data from persons under the age of 21. Age verification is conducted at the point of registration and is mandatory before the first withdrawal is processed.
If r98 discovers or is notified that personal data has been collected from a person under 21 years of age, r98 will immediately close the relevant account, delete all associated personal data to the extent legally permissible, and take such further action as is required under applicable law. r98 actively cooperates with authorities in cases involving underage gambling.
Parents and guardians who become aware that a minor has registered an account on r98 are encouraged to contact r98 support immediately at [email protected] so that appropriate action can be taken without delay.
r98 may send you marketing communications — including promotional offers, bonus notifications, PSL betting markets, new game releases, and platform updates — where you have consented to receive such communications or where r98 has a legitimate interest in keeping you informed of relevant offers as an existing customer.
Marketing communications from r98 may be delivered via:
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect essential service communications — such as deposit confirmations, withdrawal notifications, responsible gaming alerts, security notices, or updates to r98's Terms & Conditions or Privacy Policy — which r98 is required to send you as part of its service delivery and regulatory obligations.
The r98 platform may contain links to third-party websites, services, or resources — for example, links to payment provider sites during deposit or withdrawal processes. r98 is not responsible for the privacy practices or content of any third-party site or service.
When you navigate away from r98.lol to a third-party site, that site's own privacy policy will govern its collection and use of your data. r98 encourages you to review the privacy policy of any third-party site before providing personal data to it.
r98 does not control, endorse, or accept liability for third-party sites or services linked from the r98 platform. Links are provided for convenience only.
r98 reserves the right to update or amend this Privacy Policy at any time to reflect changes in r98's data practices, to comply with new legal or regulatory requirements, or to improve transparency and clarity. Material changes to this Policy will be communicated to registered players via:
The updated Privacy Policy will be published on the r98 platform at r98.lol/privacy-policy. Continued use of r98 following notification of any amendment constitutes your acceptance of the revised Policy.
If you do not agree with any amendment to this Privacy Policy, your sole remedy is to cease using r98 and to request account closure in accordance with r98's Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or to r98's processing of your personal data, please contact r98 using the following methods:
r98 aims to respond to all privacy and data rights enquiries within 30 calendar days of receipt. If your request is particularly complex or if r98 receives a high volume of requests, r98 may extend this period by a further 30 days, in which case you will be notified of the extension and the reasons for it.
By using the r98 platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with this Policy, please do not register or continue using r98.
Your Privacy Matters | Data Protected | Transparency Guaranteed
■ Privacy Questions or Data Rights Request? ■
Have questions about how r98 handles your personal data? Need to exercise your data rights? Our support team is available 24/7 to assist with all privacy-related enquiries.
Email: [email protected] | Live Chat 24/7